Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Breakfast to-go containers
Food can be delivered to guest accommodation
Safety features
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Physical distancing
Physical distancing rules followed
Cashless payment available
Screens or physical barriers between staff and guests in appropriate areas
Contactless check-in/out
Services
24-hour front desk
Airport shuttle (Paid)
Room service
General
Air conditioning
Non-smoking rooms
Spa
Outdoor swimming pool